Do you fix eScooters?

Short answer: Yes!*

Flat tires are always serviceable and if your scooter's top speed does not exceed 20mph (32kph), I generally recommend solid tires vs pneumatic. Labor charge $50 to change scooter tires and/or tubes.

*Longer answer: With electrical problems, it's more complicated. Consider that a lot of electric scooters are very affordable by modern standards, only a few brands make replacement parts available, and in many cases the time involved to diagnose and repair comes close to (or even exceeds) the full replacement value of the scooter. If your whole scooter can be replaced for under $200 on amazon, I won't outright refuse to service it but I will probably recommend you replace it. To repair an electrical issue on a scooter, expect ~$150 labor + parts.

Do you fix eBikes?

Hell yes!

The bicycle is the single most efficient form of human transportation and the addition of electric motors made bikes even more accessible and efficient. I ride one as a primary form of transportation and if possible, I'd like you to ride one too. If you have me pickup your bike or scooter, I'm probably going to ride out with a bike trailer.

I can service and maintain all aspects of nearly any electric bike. However, replacement electronics or custom mechanical components are often difficult to source unless they are directly available from the original manufacturer. The original manufacturer should always be the first step when looking for replacement parts but especially for ebike electronics. 

Do you offer pickup/dropoff services?

Yes I do!

If you're within ~5mi of ASU's main campus in Tempe, Az I'll pickup OR deliver (1 trip) for $29. If you need pickup AND delivery within that range (round trip), $49. 

Details: 

• Radius calculation starts from the intersection of Rural and University.

• Weight limit: 70lbs.
  Heavier bikes/trikes/scooters can be accommodated at additional cost.

• $20/mile after the first 5.
  While I am good at logistics, I am not a logistics company. There are more cost effective operations than me to move inoperable bikes/scooters long distances. I can meet you at a light rail or bus stop if you can get it in my service area.

Do you offer mobile services?

It depends. Here are some factors.

• Electrical diagnostics are an almost-never-mobile service. There's simply too much going on inside in terms of cable/plug/code options and we often can't know what is needed until after it's on the workbench. 

• Summer temperatures in Phoenix often reach or exceed 110-115F (~45C).
  Some jobs can only be done outside and as such are not regularly done in the summer. You can't tough your way out of heatstroke.

• Do you have a place for me to setup?
  -An 8'x8' clear level area is the minimum contiguous footprint.
  -There must be adequate ventilation if any solvents MIGHT be used.
  -The space must not regularly exceed 40-80F (5-25C) hot or cold.
  -Bathroom access with both toilet and sink. 

• Do you have spare parts if they are needed?
  I have a VERY limited inventory of spare parts. Ultimately, I can't compete with amazon or walmart [sic] so I don't bother trying. If you know you need a part installed, I'd prefer not to come out until it's in-hand.
  
  We can't always know you'll need a replacement part so don't worry if you're not sure but know that if we come to that bridge, the day usually stops and I have to make a second trip. Rest assured, I'll help you find the part but not all parts are available for purchase individually.

Do you have a retail space/workshop?

Sorry but no. In order to keep prices reasonable, I simply can't afford the overhead associated with a public-facing retail space. There is a community center near my workshop that facilitates pickup/dropoff and an air-conditioned space for tire changes or other while-you-wait services. There's even a free orbit neighborhood circulator (Mercury) that shuttles to/from ASU campus.

On the flip side, not having to maintain physical inventory means I'm free to recommend anything I think is worth using. You don't have to wonder if I'm recommending a product because I think it's good or because I profit off of the sale of it. I'm not even using affiliate links.

So how does this work if you don't have a retail space or workshop?

I do have a workshop! It's just not open to the public. But it happens to be very near a wonderful multi-generational community center and park which has a free neighborhood circulator stop (Mercury route).

Most people bring repairs to me as directly as possible in order to save on cost so we meet at the Escalante community center and I will do a basic assessment on-the-spot in the parking lot. I'll give you an estimate then (pending your approval) I'll take the repair back to my workshop. Some services can be done while you wait, others will take time. I'll keep you informed throughout the process either way.